Refund & Cancellation Policy
1. Overview
At GamePulze, we strive to provide reliable and high-quality digital gaming services. However, refund requests will only be considered under the specific circumstances outlined below.
2. Eligible Refunds
You may be eligible for a refund if:
- The service was not delivered within the promised timeframe
- The service has not started within 48 hours of full payment and no valid explanation was provided
- A duplicate payment was made unintentionally
3. Ineligible Refunds
Refunds will not be issued for:
- Services that are partially or fully completed
- Account bans, suspensions, or penalties resulting from the use of our services
- A change of mind or dissatisfaction after the order has been placed and accepted
4. How to Request a Refund
To request a refund, you must:
- Email connect@gamepulze.com within 7 days of your order date
- Provide your Order ID and a brief explanation of the reason for your request
5. Processing Time
- Once your refund request is reviewed and approved, refunds will be processed within 7–10 business days
- Refunds are issued via the original payment method only